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01Introduction
Welcome to HydroHaven. These Terms & Conditions govern your access to and use of the HydroHaven website. By accessing or using our website, you agree to these terms. If you do not agree, please discontinue using the website.
In these terms, “HydroHaven”, “we”, “us” and “our” refer to the business operating this website.
02Use of Our Website
You agree to use this website only for lawful purposes. You must not use the website in any way that could damage, disrupt or interfere with its operation or compromise its security.
You must not attempt to gain unauthorised access to any part of the website, its systems or associated data.
03Products and Services
HydroHaven provides information about water filtration solutions, including Whole Home Filtration and Reverse Osmosis Systems.
Information on this website is provided for general informational purposes. Product availability, specifications, suitability and installation requirements may vary depending on the product and individual property.
Please contact us to confirm product details and determine which solution may be suitable for your needs.
04Website Information
We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all information, descriptions, images or other content will always be complete, current or error-free.
Product images are for illustrative purposes and may differ from the actual product.
05Quotes and Enquiries
Submitting an enquiry or quote request through our website does not automatically create a contract or guarantee product availability.
Any quotation, pricing, installation arrangements or other service conditions will be confirmed separately by HydroHaven where applicable.
06Installation and Maintenance
Water filtration systems must be installed, operated and maintained in accordance with the relevant product instructions and applicable requirements.
Installation requirements may vary depending on the property, existing plumbing and selected filtration system. Customers should seek appropriate professional advice where required.
Failure to follow product instructions or recommended maintenance may affect system performance and any applicable manufacturer warranty.
07Intellectual Property
Unless otherwise stated, website content, including text, graphics, logos, photographs and design elements, is owned by HydroHaven or used with permission.
You must not reproduce, distribute, modify or commercially use website content without prior permission, except where permitted by law.
08Third-Party Websites
Our website may contain links to third-party websites or services for convenience. HydroHaven does not control those websites and is not responsible for their content, availability or privacy practices.
Accessing third-party websites is at your own discretion and subject to their terms and policies.
09Limitation of Liability
To the extent permitted by law, HydroHaven is not responsible for loss or damage arising from the use of, or inability to use, this website or reliance on general information provided through it.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under applicable Australian law, including the Australian Consumer Law.
10Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and manage personal information.
Please review our Privacy Policy for further details.
11Changes to These Terms
HydroHaven may update these Terms & Conditions from time to time. Any revised terms will be published on this page with an updated revision date.
Your continued use of the website after changes are published constitutes use subject to the updated terms, to the extent permitted by law.
12Governing Law
These Terms & Conditions are subject to the applicable laws of Australia and the relevant state or territory in which HydroHaven operates, subject to any mandatory legal requirements.
13Contact Us
If you have questions about these Terms & Conditions, please contact us through the Contact Us page on our website.
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Phone0411 622 722
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LocationAustraliaServing Byron Bay, Sydney, Melbourne, Brisbane & Nationwide
Website: https://hydrohaven.com.au/
